Employee Satisfaction among Non-Teaching Staff in Higher Education: Evidence from Indian University

Abstract

The study investigates the extent to which nonteaching staff of a University differ in various attributes and attitudes and in the level of satisfaction with the type of work they do, and further establish factors that may help explain these differences. A proportional stratified sample of 250 nonteaching staff of Banaras Hindu University is collected. The paper tries to establish the relationship between the demographic characteristics of the respondents & job satisfaction along with the relationship between the overall satisfaction level with the job motivator as well as hygiene factors discussed by two factor theory of Herzberg.