Work Stress during COVID-19: Responses from Select IT-ITEs and KPOs


  • Manodip Ray Chaudhuri Professor and Dean, Xavier Business School, St. Xavier’s University, Kolkata, West Bengal, India
  • Alolika Srimani Research Scholar, Xavier Business School, St. Xavier’s University, Kolkata, West Bengal, India



The Corona virus Disease 2019 (COVID-19) has deeply altered social and working environments in several ways. Due to the rapid outbreak of the pandemic, almost every Organisation was responsible for strategic planning to continue further their functional unit by combining the remote and on-site working modes. To proceed with the business transactions in a smooth and speedy manner, remote working culture was introduced in the workplace as a mode of practicing social distancing policy. The new Business Policy i.e., Remote or Hybrid culture is an example of the transformation of business which was applied on multiple levels. The new model of business operation was like a Renaissance for every business function as all individuals were able to adopt the new system in a strategic manner. The Organisation also tried to engage its members with the new ecosystem to deliver the best economic value to the end-users. Restrictions, Social Distancing policies, mandatory lockdown, quarantine period, the anxiety of falling sick and social isolation along with the fear of uncertain layoff and suspension order for job loss generated the fear of missing out (FOMO) which also influences the mental health of the professionals. Workplace facets can play a critical act in controlling or decaying the insane well-being of the population applique this universal sketch. The reason for this paper survey look out and recognize the specialist recognition of work push taking after the scourge rise of COVID-19 and address any diminishing issues like Social Separation and charm that influence useful efficiency and Work-Life-Adjust and the starting of a stretch at the institution. The paper again aims to label the part encumber that developed in the turmoil of the Circadian Rhythm of the operator all the while the ownership of Work from Home (WFH). The size of stress varies on the vital type of the assigned work. The question of stress not only influences the manufacturing but again the strength of the members and the social interactions of their kins. It is individual of surprisingly wonderful meaningful widespread hurdles to the active atmosphere that developed in the emotional disorder of the experts inside the active fixes.


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How to Cite

Ray Chaudhuri, M., & Srimani, A. (2022). Work Stress during COVID-19: Responses from Select IT-ITEs and KPOs. Asian Journal of Managerial Science, 11(2), 41–49.