AMBALLOOR , R. G. Servqual Model: An Analysis of Hospitality Sector in Goa. Asian Journal of Managerial Science, [S. l.], v. 4, n. 1, p. 23–26, 2015. DOI: 10.51983/ajms-2015.4.1.1176. Disponível em: https://ojs.trp.org.in/index.php/ajms/article/view/1176. Acesso em: 8 may. 2024.