SHEIK ABDULLAH, S.; ABUBAKKAR SIDDIQUE, R. M. CRM Practices Dimension Identification and Classification through EFA to Cluster Approach: A Customer Perspective. Asian Journal of Managerial Science, [S. l.], v. 6, n. 1, p. 28–37, 2017. DOI: 10.51983/ajms-2017.6.1.1221. Disponível em: https://ojs.trp.org.in/index.php/ajms/article/view/1221. Acesso em: 4 may. 2024.