Swathi, T. V. S. S., and V. Narasimha Rao. “Impact of Socio-Economic Variables of Customers on the Antecedents of Customer Experience Management in Retail Sector: An Evaluative Study”. Asian Journal of Managerial Science 8, no. 2 (April 21, 2019): 64–68. Accessed July 22, 2024. https://ojs.trp.org.in/index.php/ajms/article/view/1550.