Rapti, Saila Sarmin, and Md. Masudur Rahman. “Success Factors in Alternative Delivery Channels of Banking: Innovative Solutions to Meet the Challenges of Bank of the Future”. Asian Journal of Managerial Science 11, no. 2 (September 12, 2022): 12–25. Accessed October 10, 2024. https://ojs.trp.org.in/index.php/ajms/article/view/3246.