SINGH, T.; CHAUDHARY, R.; PRADHAN, B.; NAGPAL, M.; MALAGI, V.; GAGANA, V. User Journey Mapping for Library Experience Optimization. Indian Journal of Information Sources and Services, [S. l.], v. 16, n. 1, p. 42–50, 2025. DOI: 10.51983/ijiss-2026.16.1.05. Disponível em: https://ojs.trp.org.in/index.php/ijiss/article/view/5423. Acesso em: 2 jan. 2026.