LINDA SHIFFY, K. A.; LAKSHMI PRIYA, K. An In-Depth Analysis of Service Quality and Consumer Perceptions of Five-Star Hotels in The Ernakulam District. Indian Journal of Information Sources and Services, [S. l.], v. 16, n. 1, p. 683–690, 2026. DOI: 10.51983/ijiss-2026.16.1.71. Disponível em: https://ojs.trp.org.in/index.php/ijiss/article/view/5601. Acesso em: 4 mar. 2026.