SOFIYA, A.; MINI DEVI, B. Service Quality in Kerala University Library: A SERVQUAL Analysis. Indian Journal of Information Sources and Services, [S. l.], v. 8, n. 3, p. 108–116, 2018. DOI: 10.51983/ijiss.2018.8.3.537. Disponível em: https://ojs.trp.org.in/index.php/ijiss/article/view/537. Acesso em: 4 may. 2024.