Perception of and Attitude to Marketing of Library and Information Products and Services by Librarians in Public University Libraries in Bayelsa and Rivers States of Nigeria
DOI:
https://doi.org/10.51983/ijiss-2023.13.1.3480Keywords:
Perception, Attitude, Marketing, Library Products and Services, Librarians, University Libraries, Bayelsa State, Rivers State, NigeriaAbstract
The study investigated perception of and attitude to marketing of library and information products and services by librarians in public university libraries in Bayelsa and Rivers States of Nigeria. The study adopted descriptive survey research design. The population of the study comprised eighty-one (81) librarians. However, sixty-nine librarians participated in the study. Survey Monkey was used for data collection. Eighty-one soft copies of the questionnaire were distributed to the librarians via their email addresses. Sixty-nine questionnaires were properly completed by the librarians and returned, resulting in a response rate of 85.19%. The data collected were transferred into Google sheets and analyzed by means of weighted mean and standard deviation. The findings revealed that the extent to which the librarians marketed library and information products and services was low; the librarians had widely-varied positive perceptions about marketing of library and information products and services, while the librarians’ displayed virtually same negative attitude towards marketing of library and information products and services. The study concluded that a large number of librarians in public university libraries in Bayelsa and Rivers States of Nigeria attach importance to marketing of library and information products and services, yet many librarians have unfavorable approach to it. The study recommended that the librarians should utilize social media and promotional strategies to market library and information products and services in university libraries. It also suggested that the librarians should cultivate a favourable attitude towards the process.
References
Aderibigbe, O. A., & Farouk, B. L. (2017). Challenges on marketing of information resources and services in federal university libraries in North-West zone of Nigeria. International Journal of Academic Library and Information Science, 5(3), 92-96.
Alkindi, S. S., & Al-Suqri, M. N. (2013). Social networking sites as marketing and outreach tools of library and information services. Global Journal of Human Social Science, 13(2), 1-14.
Akpena, J. E. (2019). Attitudes of librarians toward marketing information resources and services in university libraries in North-Central Zone, Nigeria. (Unpublished Ph.D. dissertation). Ahmadu Bello University. Retrieved from https://www.semanticscholar.org/paper/attitudes-oflibrarians-toward-marketing-resources-Akpena/05cd4be889e324895ea0b87e1822b59c09fa57a3.
Akporhonor, B. A. (2020). Attitude and perception of librarians towards marketing of library services in colleges of education libraries in South-South Nigeria. Library Philosophy and Practice, 1. Retrieved from http://digitalcommons.unl.edu/libphilprac/1292.
Alemna, A. A. (2001). User education in university academic libraries in Ghana. Education Journal, 33(1), 40-47.
Arumuru, I. (2015). Marketing of academic library services for effective service delivery in Delta State University Library. Developing Country Studies, 5(20), 43-47. Retrieved from https://core.ac.uk/download/pdf/234682635.pdf.
Besant, L., & Sharp, D. (2000). Upsize this down! Libraries need relationship marketing. Information Outlook, 4(3), 17-22. Retrieved from https://eric.ed.gov/?id=EJ611624.
Chegwe, A. O., & Anaehobi, S. E. (2015). Academic librarians’ perception and attitude towards marketing of library services in Delta State, Nigeria. Library Philosophy and Practice, 1-20. Retrieved from http://digitalcommons.unl.edu/libphilprac/1282.
Dongardive, P. (2013). Marketing library and information services. International Journal of Science and Research, 2(2), 227. Retrieved from https://www.ijsr.net/archive/v2i11/MDIwMTM0NDg=.pdf.
Dworkin, K. (2003). Internal marketing: Breaking the barriers. In Dinesh, K. G. and Ashok J. (Ed.s). An integrated approach to services marketing: A book of readings for library and information service, pp. 272-218. Allied.
Estall, C., & Stephens, D. (2011). A study of the variables influencing academic library staff’s attitude towards marketing. New Review of Academic Librarianship, 17(2), 185-208. DOI: 10.1080/13614533.2011.610217.
Fasae, J. K., & Adekoya, C. O. (2021). Awareness and perception of the academic staff of private universities towards the use of institutional repositories in Nigeria. Library Philosophy and Practice, 6. Retrieved from https://digitalcommons.unl.edu/libphilprac/6120.
Gray, P. (2004). Psychology. (2nd Ed.). Worth Publisher.
Gupta, D. K. (2003). Marketing of library and information services: Building a new discipline for library and information science education in Asia. Malaysian Journal of Library & Information Science, 8 (2), 96-99. Retrieved from https://www.researchgate.net/publication/228582317_Marketing_of_library_and_information_services_Building_a_new_discipline_for_library_and_information_science_education_in_Asia.
Hamza, A., & Makama, A. M. (2021). Awareness and perception of librarians on marketing of library services in Abubakar Tafawa Balewa University Library, Bauchi. African Scholars Journal of Contemporary Education Research, 23(8), 139. Retrieved from https://www.africanscholarpublications.com/wp-content/uploads/2022/03/AJCER _Vol23_No8_Dec2021-10.pdf.
Igbeka, J. U. (2008). Entrepreneurship in library and information services. Stirling-Horden Publishers.
Jestin, K. K. J., & Parameswari, B. (2005). Marketing of information products and services for libraries in India. Library Philosophy and Practice, 1. https://digitalcommons.unl.edu/libphilprac/32/.
Kanaujia, S. (2004). Marketing of information products and services in India research and development library and information centres. Library Management, 25(8/9), 350-360. DOI: 10.1108/01435120410562844.
Kumar, A. (2014). Marketing of information products and services in Kurukshetra University library in the discipline of social Marketing science: A study. IOSR Journalof Humanities and Social Science, 1 (2), 72-85. DOI: 10.9790/0837-19217285.
Madhusadhan, H. (2008). Marketing of libraries and information services and products in university libraries: A case study of GOA University Library. Library Philosophy and Practice, 1. Retrieved from https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1178&context=libphilprc.
Martey, A. K. (2000). Marketing products and services of academic libraries in Ghana. Libri, 50, 261-268.
Martney, A. K. (2009). Marketing products and services in academic libraries in Ghana. Libri, 50, 261-268. DOI: 10.1515/LIBR.2000.261.
Mugdha, A. R., Swati, S. B., & Satish, S. M. (2016). Marketing of library resources and services: New challenges and opportunities. Retrieved from https://www.researchgate.net/publication/305619546_Marketing_of_Library_Resources_and_Services_New_Challenges_and_Opportunities.
Nwegbu, M. U. (2010). Strategies for marketing library services in universities in South-East Nigeria. (Unpublished Ph. D Dissertation). University of Nigeria Nsukka. Retrieved from https://www.modishproject.com/strategies-for-marketing-library-services-in-universities-in-south-east-nigeria.
Nworgu, B. G. (2015). Educational research: Basic issues and methodology. (3rd Ed.). University Trust Publisher.
Odine, R. O. (2011). Marketing library and information services in academic libraries in Niger State of Nigeria. (Unpublished MLS Thesis). University Of Nigeria Nsukka. Retrieved from http://www.unn.edu.ng/publications/files/images/Rita%20Project%20(2).pdf.
Okon, M. E., & Umoh, M. O. (2014). Marketing of information and library services in Nigerian university libraries: The way forward. Information and Knowledge Management, 4(6), 29-33.
Okogwu, F. (2006). Marketing: A challenge for librarians. The Research Librarian, 1(1), 105-115.
Olorunfemi, M., & Ipadeola, D. A. (2018). Marketing library and information services in selected university libraries in South-West Nigeria. Library Philosophy and Practice, 2-6. Retrieved from http://digitalcommons.unl.edu/libphilprac/1975.
Onwubiko, C. P. C., & Onu, B. C. (2002). Marketing library services in the 21st century Africa: A strategic framework for survival. In E. C. Madu & M. B. Dirisi (Eds.) Information science technology for library schools in Africa. Evi-Coleman.
Onyeizugbe, C. U. (2013). Practical guide to research methodology in management. Good Success Press.
Pathak, M., & Jain, A. (2013). Marketing of library and information services: A study of librarians’ perception. NACLIN, 1-22.
Peggy, B. B., & Morgan, S. (2000). Creatively marketing the corporate library. Marketing Library Services, 14(4), 34. Retrieved from https://www.infotoday.com/mls/mar00/bridges&morgan.htm.
Sharma, A. K., & Bhardwaj, S. (2009). Marketing and promotion of library services. Retrieved from http://crl.du.ac.in/ical09/paper/index.files/ical-79_73_172_2.RV.pdf.
Ubogu, J. O. (2021). E-marketing of library resources and services. Library Progress, 41(1), 135. DOI: 10.5958/2320-317X.2021.00016.7.
Uzoigwe, C. U. (2004). Information technologies in libraries: The Nigerian case. Coal City Libraries, 1(1), 28-41.
Wu, J. (2012). A case study of library professionals’ attitude towards marketing electronic resources in Oslo and Akershus University College of Applied Science. (Unpublished Master’s thesis). Oslo and Akershus University College of Applied Science. Retrieved from https://oda.oslomet.no/oda-xmlui/bitstream/handle/10642/1279/WuJing.pdf?sequence=2&isAllowed=y.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 The Research Publication
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.