Investigating the Role of Intelligent HR Systems in Enhancing the Relationship Between Employee Engagement and Performance: A Computational Perspective for Economic Development

Abstract

This study examines the impact of Human Capital Management Practices (HCMPs), specifically employment opportunities, training, and rewards, on employee performance. Work engagement is a mediating component in this analysis. The results indicate that HCMPs enhance employee performance by increasing work engagement. This demonstrates the strategic role that HR plays in developing a motivated workforce that propels business success. Engaging employees is essential for every business to succeed in providing its clients with high-quality services; engaged employees treat customers royally and talk about the success of their organization. According to research, engaged workers are 87% less likely to quit than disengaged ones. They tend to maintain regular attendance without absenteeism, treat their work with care, and contribute to the business's growth. As a result, they are often rewarded for their dedication and commitment. The manager must communicate with employees, listen to their concerns, and reward them for improved work. Employee engagement, on the other hand, improves performance and helps the company expand. It is bothering because employees who are less engaged are more likely to leave than those who are more engaged. When workers are engaged, they work hard, do better at their jobs, and stick with the company for years. To measure the level of engagement, research indicates that companies with poor employee engagement experienced an average operational income decrease of almost 32%, created a foundation for engagement to occur easily, set goals and tracked employee engagement, and encouraged continued high engagement levels with routine public recognition for employees who are engaged. The primary task is to break the culture of dependency on leaders and develop teamwork with visibility to accountability and engagement. This empowers employees to solve their issues and provides opportunities for coaching and mentoring. High employee engagement results in high organizational performance.