User Perception about the Services in the Central Library of Tiruppur District, Tamil Nadu: An Analytical Study

Authors

  • N. Sundareswaran Research Scholar, Department of Library and Information Science, Periyar University, Salem, Tamil Nadu, India
  • E. S. Kavitha Assistant Professor, Department of Library and Information Science, Periyar University, Salem, Tamil Nadu, India

DOI:

https://doi.org/10.51983/ijiss.2019.9.2.619

Keywords:

User Perception, User Study, Case Study, Public Library, Central Library, Seeking Behavior, Tiruppur

Abstract

Public libraries are called the social institution that of the people by the people and for the people and it is always called ‘People’s University’ too as it provides education to all and to improve Information literacy, empowerment, and cultural heritage. This study has made an attempt to examine the current trends of user perception in terms of library services and availability of resources in public libraries in one of the western Tamil Nadu State particularly Tiruppur District Central Public Library. This study highlighted the various elements such as the gender and age wise distribution, Marital status and Educational qualifications, Occupation, and Membership, Residence, Availability of library resources, Frequency of Library visit, and Time spent in Library, Purpose of visiting the Library, Information search pattern, Level of satisfaction in terms of library services and resources were discussed. A total number of 200 questionnaires were distributed to the respondents who are actively participated at Tiruppur district public library. Out of 200 samples, we received only 177 dully filled questionnaires were returned. Further, all the valued data tabulated and interpreted with relevant statistical tools for better results.

References

Akparobore, D. (2011). The role of public libraries in promoting adult education in Nigeria. Retrieved from https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1471&context=libphilprac on 15/3/19.

Antony Arokiavathy, S., & Baladhandayutham, A. (2017). Users' Perceptions of the Role of Public Libraries in Kanniyakumari District, Tamil Nadu, India. International Journal of Scientific Research and Modern Education, 2(1), 178-182.

Baskaran, C. (2011). User Perception of Library Services in Academic Institutions in the Southern Districts of Tamil Nadu, India: A Case Study. Library Philosophy and Practice (e-journal), 465, 1-6. Retrieved from http://digitalcommons.unl.edu/libphilprac/465 on 15/3/19.

Change, P., & Hsieh, P. (1996). Customer involvement with services in public libraries. Library Review, 48(8).

Gabriel Aine Obinyan; Oluwatoyin Oyeyemi Obinyan and Esther Aidenojie (2011). Use of Information Resources in Four Branches of a State Public Library in Nigeria. Chinese Librarianship: an International Electronic Journal, 31, 16.

Mahipal, D.S. (2017). Reading Habits of District Public Library Users: A Survey with Special reference to Bastar Region Chhattisgarh. International Journal of Library and Information Studies, 7(4), 272-276.

Nwokocha, U. (1993). Resources Utilization by Adults in Nigeria- The case study of two Public Libraries. International Information and Library Review, 25(1)88.

Nzivo, C. N. (2012). User Perception on Library Services and Information Resources in Kenyan Public Libraries. Library Review, 61(2), 110-127.

Olarongbe, et al., (2013). An assessment of information needs and characteristics of users of Oyo state public library, Nigeria. Library Philosophy and Practice (e-journal), Paper 978. Retrieved from http://www.digitalcommons.unl.edu/libphilprac/97 on 24/3/19.

Rehman, Shafiq Ur; Shafique, Farzana; & Mahmood Khalid. (2011). A Survey of User Perception and Satisfaction with Reference Services in University Libraries of Punjab. Library Philosophy and Practice (e-journal), 624. Retrieved from http://digitalcommons.unl.edu/libphilprac/624 on 24/3/19.

Tamil Nadu public libraries. (2019). Retrieved from http://tnpubliclibraries.gov.in/wp-content/uploads/2017/10/salam-english.pdf accessed on 15.02.2019.

Tiruppur District Central Library. (2019). Retrieved from http://tiruppur.tnpubliclibraries.gov.in/, accessed on 15.02.2019.

Umamaheswari, K & Jayaraman, S. (2014). User Study about the Library Services in Central Library of Tirupur District, Tamil Nadu. Asian Review of Social Sciences, 3(1), 12-15.

UNESCO (2004). The UNESCO Public library Manifesto. Available at www.unesco.org/webworld/libraries/manifestos/libraman.html accessed on 15.02.2019.

Wikipedia. (2018). The public library. Retrieved from https://en.wikipedia.org/wiki/Public_library accessed on 15.03.2019.

Downloads

Published

02-05-2019

How to Cite

Sundareswaran, N., & Kavitha, E. S. (2019). User Perception about the Services in the Central Library of Tiruppur District, Tamil Nadu: An Analytical Study. Indian Journal of Information Sources and Services, 9(2), 76–80. https://doi.org/10.51983/ijiss.2019.9.2.619